At JoysLove Dolls (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.joyslovedolls.store] and make a purchase from us.

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect 📝

We collect information that you provide directly to us and information about your use of our site.

A. Personal Information You Provide:

  • Identifiers: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We collect payment information, such as your credit/debit card number, at the time of purchase. This information is processed directly by our secure payment processors (like Stripe or PayPal) and is not stored on our servers.

  • Account Information: If you create an account, we collect your username and password.

  • Communication Data: Any communications you send to us (e.g., via email or contact form) are retained.

B. Automatically Collected Information:

  • Device Information: We collect information about the device and browser you use, including your IP address, browser type, and time zone.

  • Cookies & Tracking Technologies: Our Site uses “cookies” and similar tracking technologies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

  • Order History: We keep a record of the products you have purchased from us.

2. How We Use Your Information 🔍

We use the information we collect to:

  • Fulfill Your Orders: Process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • Communicate With You: Respond to your inquiries, provide customer support, and send you important account-related updates.

  • Marketing (with your consent): Send you information about new products, special offers, and other updates we think you will find valuable. You can opt-out of these communications at any time by clicking the “unsubscribe” link in any email.

  • Improve Our Site: Analyze how customers use the site to improve our user experience and optimize our service.

  • Prevent Fraud: Screen our orders for potential risk or fraud.

3. Sharing Your Information 🤝

We respect your privacy. We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except in the following limited circumstances:

  • Service Providers: We share your information with trusted third parties who assist us in operating our website, conducting our business, and serving you, such as shipping carriers (e.g., UPS, USPS) and payment processors. These parties are obligated to keep your information confidential.

  • Legal Compliance: We may disclose your information where required to do so by law or in response to a valid subpoena or court order.

  • Business Transfers: In the event that JoysLove Dolls is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred.

4. Data Security 🔒

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

We use SSL (Secure Socket Layer) technology to encrypt sensitive information (like your credit card data) during transmission. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights & Choices ✅

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Update or correct any inaccurate personal information.

  • Delete: Request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: Unsubscribe from our marketing emails at any time by using the link provided in every email.

  • Control Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

To exercise any of these rights, please contact us at the email address provided below.

6. “Do Not Track” Signals 🚦

Our Site does not alter its data collection and use practices when it receives a “Do Not Track” signal from your browser.

7. Third-Party Links 🔗

Our website may include links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

8. Children’s Privacy 👶

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

9. Changes to This Privacy Policy 📄

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a new “Last Updated” date at the top of this page.

10. Contact Us 💌

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us: